These general conditions of sale apply to all orders placed on the site www.jessicapigeron.com. Jessica Pigeron reserves the right to modify these conditions at any time.
The conditions applicable to any order are those in effect at the time of placing the order.
Any buyer on the site www.jessicapigeron.com is deemed to have read and accepted in their entirety the general conditions of sale below before the validation of their order.
The products sold by the site are identified by one or more photos, a descriptive text and a price including VAT in euros.
The photographs made for this site are as faithful as possible to the products sold. But the colours rendered can vary from one computer to another.
Prices shown are in Euros.
They do not include postage.
They are guaranteed from the time they are put on line and within the limit of available stocks.
The shipping costs vary according to the weight and the volume of the articles and are adjusted as the order is completed in the shopping cart.
By confirming their order, the buyer accepts all the general conditions of sale made available to them on the site and acknowledges having full knowledge of them.
The act of purchase implies the acceptance of these general conditions of sale.
Payments are made online by credit card and are completely secure thanks to the Stripe platform. You do not need to have a Stripe account; you can directly pay on the Stripe platform with your credit card.
The date of validation of the order corresponds to the date of payment on line by credit card.
The products remain the property of the site www.jessicapigeron.com until the full payment of the price.
Deliveries are limited to mainland France and Monaco. International deliveries are still possible but are subject to prior validation by Jessica Pigeron.
After validation, orders are usually shipped within 3 to 5 business days. All our deliveries are provided by the Post Office. The transit time in mainland France is usually 2 to 3 days. Light and / or small items are sent as a simple letter (unless requested by you, in which case additional shipping costs will be charged).
Items are shipped with Colissimo with no signature required upon delivery. The tracking number will be communicated to you by email after sending your order.
In case of late delivery of more than 3 days, we advise you to contact your post office to make sure your package is not pending. Then, if necessary, notify us of the delay by email. Jessica Pigeron declines all responsibility in the event of excessive delivery time due to postal services, as well as in case of loss or damage of the products ordered. The risks of transport are borne by the buyer. The ownership of the products ordered will be transferred to the buyer only at the total payment of the price invoiced, which includes the delivery costs.
7. Cancellation period
In accordance with the legal provisions in force, you have a period of 7 days from receipt of your order to exercise your right of withdrawal from Jessica Pigeron.
Items returned must be in new condition and in their original packaging for future sale.
Any item that does not meet these specifications will not be refunded or exchanged.
The costs of returning items are the responsibility of the buyer.
In case of loss or deterioration of the returned parcel, we will not be able to proceed with the refund of the order and the buyer will have to make a claim directly with their carrier.
8. Confidentiality and nominative information
The information of personal information collected in the context of distance selling is essential, this information being necessary for the processing and delivery of orders.
Jessica Pigeron undertakes not to sell the personal information that is collected during your order to a third party.
If this information is incorrect or missing your order will be rejected.
All customers paying by credit card are subject to validation checks. The sending of your order can therefore be delayed in the event of a problem.
9. Force majeure
In case of force majeure the contract between the buyer and Jessica Pigeron may be terminated by both parties.
We shall not be liable for the total or partial non-performance of our obligations under this contract if such non-performance is caused by an event constituting force majeure, in particular in the event of a total or partial disruption or strike, in particular transport and / or communications services, fire, flood, natural disaster, failure or breakdown of equipment, or as a result of the buyer's actions. If such circumstances arise, we will do our utmost to meet the expectations of our customers as quickly as possible.
Some items are stored in limited quantities and the offer of the site www.jessicapigeron.com is therefore conditioned by the availability of items from suppliers. In case of unavailability of a product after validation of your order, we will inform you by email within 3 to 5 working days. We will then offer you a new deadline or an equivalent product or the refund of this item.
Most of the articles selected on the site www.jessicapigeron.com are tracked and can be newly available within 2-3 weeks. If an item interests you but is out of stock, do not hesitate to contact us by mail.
11. Intellectual Property
All elements of this site are protected by copyright.
This site is the property of Jessica Pigeron in its entirety.
Any unauthorized reproduction or use of the texts, comments and photographs used on the site www.jessicapigeron.com are strictly forbidden.
12. Legal Status
Self-employed person (Siret number: 522 685 726 00013) Not subject to VAT (VAT not applicable, Article 293B of the GC)
If you have any questions, do not hesitate to contact us at firstname.lastname@example.org